Actions Speak Louder than Words

You may have heard that actions speak louder than words. And it’s true!

According to Dr. Albert Mehrabian’s rule of personal communication, what our audience pays attention looks a bit more like this:

  • 7% Words

  • 38% Tone

  • 55% Body Language

How we can take control of our nonverbal communication? One option is to practice in your daily life. Notice how you sit in meetings, walk the dog, or wait for your coffee. Ask yourself:

Are my arms crossed? What does my facial expression look like? What message am I sending?

Then roll your shoulders back, take a deep breath, and smile. You got this!

Stay Cool,
The Cool Beans Team