Engagement

When you don't know the culture...

If you’re presenting to an intercultural audience and you aren’t sure about every cultural norm, a good fallback is to watch for Microexpressions.

The tiny, automatic expressions we make when reacting to something we love, hate, are disgusted by, or excited about, are universal, and cannot be hidden by cultural practices.

What do your eyebrows do when you’re listening intently? Most of the world probably does the same. 

Watch your microexpressions in the mirror so you can see them in your audience.

For more information, check out the Paul Ekman Group.

Stay Cool,
Cool Beans Coaching

Cross Cultural Communication: A Series

Just like your favorite seasonal drink from Starbucks or Dunkin’, we at Cool Beans Coaching want to offer special topic series: on Drip!

This month’s series: Cross Cultural Communication

Tip 1: Enjoy the silence.

In some cultures it’s customary not to speak in public settings- where we’re used to a lack of response signifying dissent or boredom, it may even mean success.

In cultures where reactions or verbal responses are less common, lessen the amount of “audience participation” you incorporate.

Stay Cool,
Cool Beans Coaching

Bueller, Bueller, Anyone...

We’ve all been there. You ask the audience a question and… nothing.  No head nods, no questions, no response at all. It can be unnerving when you’re the one at the front of the room.

The solution?  Invite them to play early and often.

When you kick off your meeting, presentation, or training, share your expectations with the audience. 

It can be as simple as saying “This will be interactive.”

Then do something that proves it right away.

  • Ask a question

  • Have them work in small teams or using a flip chart

  • Get them to solve a riddle or guess the answer

When you invite an audience to interact, they will. Make it easy for them and thank them after they play.

Stay cool,
Cool Beans Coaching